Feature Access Codes for AT&T Collaborate - Enhanced Mobile - Asecare (2024)

Feature NameBroad-works Default ValueEnabled?Collaborate ValueAlternate FAC ValueEM Supported?DescriptionAnonymous Call Rejection Activation*77YES*77#*77YESAllows you to activate the Anonymous Call Rejection service. After you dial the feature access code, the system plays an announcement to inform you that the service has been successfully activated. If the service was already active, you still receive the announcement.Anonymous Call Rejection Deactivation*87YES*87#*87YESAllows you to deactivate the Anonymous Call Rejection service. After you dial the feature access code, the system plays an announcement to inform you that the service has been successfully deactivated, even if the service was never activated.Anonymous Call Rejection Interrogation*52*YES*52*#*52*YESCall Bridge*15YES*15#*15YESCall Forwarding Always Activation*72YES*72#*72YESRedirects your incoming phone calls to another number, such as a mobile phone or administrative assistant. After dialing the feature access code, dial the phone number where you want your calls to be redirected.Call Forwarding Always Deactivation*73YES*73#*73YESTerminates the Call Forwarding Always service. Upon deactivation, your calls ring on your phone unless you have set up another service such as Call Forwarding Busy, Call Forwarding No Answer, or Do Not Disturb.Call Forwarding Always Interrogation*21*YES*21*#*21*YESAllows users to get the current status and destination of the Call Forwarding Always service. The status is active or inactive and the destination is voice mail or the current forwarding number.Call Forwarding Always to Voicemail Activation*21YES*21#*21YESRedirects incoming phone calls to your voicemail.Call Forwarding Always to Voicemail Deactivation#21YES#21*#21YESTerminates the Call Forwarding Always To Voice Mail service. Upon deactivation, your calls ring on your phone unless you have set up another service such as Call Forwarding Busy, Call Forwarding Busy To Voice Mail, Call Forwarding No Answer, or Do Not Disturb.Call Forwarding Busy Activation*90YES*62#*62YESRedirects incoming phone calls to another number, such as a mobile phone or administrative assistant, when you are on the phone. After dialing the feature access code, dial the phone number where you want your calls to be redirected.Call Forwarding Busy Deactivation*91YES*63#*63YESTerminates the Call Forwarding Busy service. Upon deactivation, your calls ring on your phone unless you have set up another service such as Call Forwarding Always, Call Forwarding No Answer, or Call Management – Do Not Disturb.Call Forwarding Busy Interrogation*67*YES*67*#*67*YESAllows users to get the current status and destination of the Call Forwarding Busy service. The status is active or inactive and the destination is voice mail or the current forwarding number.Call Forwarding Busy to Voicemail Activation*40YES*40#*40

YES

Redirects incoming phone calls to your voice mail when you are on the phone.Call Forwarding Busy to Voicemail Deactivation#40YES#40*#40YESTerminates the Call Forwarding Busy To Voice Mail service. Upon deactivation, your calls ring on your phone unless you have set up another service such as Call Forwarding Always, Call Forwarding Always To Voice Mail, Call Forwarding No Answer, or Call Management – Do Not Disturb.Call Forwarding No Answer Activation*92YES*92#*92YESRedirects your incoming phone calls to another number, such as a mobile phone or administrative assistant, when you do not answer your phone. After dialing the feature access code, dial the phone number where you want your calls to be redirected.Call Forwarding No Answer Deactivation*93YES*93#*93YESTerminates the Call Forwarding No Answer service. Upon deactivation, your calls ring on your phone unless you have set up another service such as Call Forwarding Busy, Call Forwarding Always, or Do Not Disturb.Call Forwarding No Answer Interrogation*61*YES*61*#*61*YESAllows users to get the current status and destination of the Call Forwarding No Answer service. The status is active or inactive and the destination is voice mail or the current forwarding number.Call Forwarding No Answer to Voicemail Activation*41YES*41#*41YESRedirects incoming phone calls to your voice mail when you do not answer their phone.Call Forwarding No Answer to Voicemail Deactivation#41YES#41*#41YESTerminates the Call Forwarding Busy To Voice Mail service. Upon deactivation, your calls ring on your phone unless you have set up another service such as Call Forwarding Busy, Call Forwarding Busy To Voice Mail, Call Forwarding Busy, or Call Management – Do Not Disturb.Call Forwarding Not Reachable Activation*94YES*94

#*94

YESAllows you to have your incoming calls forwarded to a different number when your device is not accessible by BroadWorks. After dialing the assigned code, you dial the phone number where you want your calls to be redirected.Call Forwarding Not Reachable Deactivation*95YES*95#*95YESAllows you to turn off the Call Forwarding Not Reachable service. After deactivation, should your phone become unreachable, calls are no longer rerouted to an alternate device through the Call Forwarding Not Reachable service.Call Forwarding Not Reachable Interrogation*63*YES*63*#*63*YESCall Forwarding Selective Activation#76YES#76*#76YESCall Forwarding Selective Deactivation#77YES#77*#77YESCalling Line ID Delivery Blocking Interrogation*51*YES*54*#*54*YESCalling Line ID Delivery Blocking per call*67YES*67#*67YESHides your calling line ID on a per call basis. Before placing a call, dial the feature access code; then place your call as usual. Note that this service is only active for one phone call.Calling Line ID Delivery Blocking Persistent Activation*31YES*31#*31YESCalling Line ID Delivery Blocking Persistent Deactivation#31YES#31*#31YESCalling Line ID Delivery per Call*65YES*65#*65YESOverrides the Calling Line ID Delivery Blocking Persistent setting for one call.Call Retrieve*11YES*11#*11YESShared Call Appearance Call RetrieveCall Waiting Interrogation*53*YES*53*#*53*YESCall Waiting Persistent Activation*43YES*43#*43YESTurns on Call Waiting for all calls you place.Call Waiting Persistent Deactivation#43YES#43*#43YESTurns off Call Waiting for the next and all subsequent calls you place.Cancel Call Waiting*70YES*70#*70YESTurns off the Call Waiting service for the next call you place.Clear Voice Message Waiting Indicator*99YES*694#*694YESConnected Line Identification Restriction Interrogation*56*YES*56*#*56*YESCustomer Originated Trace*57YES*57#*57YESDirect Voicemail Transfer*55YES*55#*55YESTransfers a caller on hold to your voicemail.Diversion Inhibitor*80YES*83#*83YESAllows a user to prevent redirection services from being activated on the terminating side of an unanswered call.Do Not Disturb Activation*78YES*78#*78YESDo Not Disturb Deactivation*79YES*79#*79YESNo Answer Timer*610YES*610#*610YESSets the numbers of rings before No-Answer handling is applied to the Voice Messaging, Third-Party Voice Mail Support, Call Forwarding No Answer, Call Forwarding No Answer To Voice Mail, and Sequential Ring services.Push to Talk (intercom)*50YES*96#*96YESProvides an intercom-like functionality where you can call another party and be instantly connected.Selective Call Rejection Interrogation*51*YES*51*YESSpeed Dial 100*75YES*75YESVoicemail Retrieval*860YES*860YES