FedEx | System Down (2024)

FAQs

What is going on with FedEx 2024? ›

FedEx charges ahead with Network 2.0, rolling out to dozens more locations in 2024. The plan to integrate its separate Express and Ground delivery networks will help close a key gap with UPS, one executive said.

FedEx and UPS grappled with soft demand throughout the year, extending a slump that emerged in 2022 as the pandemic-fueled e-commerce boom cooled off and shippers navigated a cloudy economic climate. But one company has fared better than the other of late.

If you are not home to sign for your package, a doortag will be left at your door and the driver may reattempt delivery.

Shipment details are updated once FedEx has received the package. If you already have a tracking number or reference ID but don't see any updates, it means the package is still at the shipper's original location.

FedEx blamed the 2% revenue decrease primarily on lower fuel surcharges at all its transportation segments along with decreased volumes in its FedEx Express and FedEx Freight segments. Revenue from FedEx's package delivery business increased less than 1% to $8.26 billion.

In fiscal 2023, FedEx announced DRIVE, a comprehensive program to improve the company's long-term profitability. This program includes a business optimization plan to drive efficiency among our transportation segments, lower our overhead and support costs, and transform our digital capabilities.

If the recipient isn't home, the USPS driver leaves a note. This note tells the recipient the next scheduled delivery time or the local Post Office location where they can claim their package. USPS will make 1-2 delivery attempts beyond the first.

A FedEx driver just asked to scan my ID for my delivery. Is that normal? Yes—if you're receiving a FedEx Express or FedEx Ground delivery that requires an adult signature. As of June 28, 2022, your driver will scan your driver's license or government-issued ID to verify your age.

Generally, FedEx requires a signature on all deliveries. However, we may be able to leave your package without a signature on the following conditions: - Have a suitable secure location to leave your package. - Your signature on the delivery attempt notice.

Seasonal weather events (such as severe winter storms or wildfires) and other disruptions (such as power outages, special events, and national emergencies) may occur and cause delays for inbound and outbound shipments.

Why hasn't my FedEx package moved in 4 days? ›

Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination. This is especially true during periods of long travel.

How late does FedEx deliver? Typical FedEx delivery hours are 8 a.m. to 8 p.m., Monday–Friday and on Saturday and Sunday for residential deliveries except for FedEx Express shipments. FedEx Express delivery times vary by service.

FedEx is shuttering four facilities in southwestern Florida in 2024, according to Worker Adjustment and Retraining Notification (WARN) Act notices filed on April 17. The four closures will result in the layoff of 220 couriers and eight managers.

The decision to downsize comes as part of the company's cost-cutting measures, aiming to streamline operations and enhance efficiency. Employees in Memphis and beyond are facing uncertainty as FedEx adjusts its workforce structure.

With a target of reducing permanent costs by a staggering $4 billion by the end of fiscal year 2025, this move was set to reshape FedEx's operations and solidify its position as a global leader in logistics.

The company said in a statement the closures come after the company evaluated its network and adjusted to meet the business' "evolving needs." "Decisions of this nature are never made lightly, and are the result of much thought and consideration for the needs of our business," FedEx said in a statement.