How to Contact an Inmate - Family & Friends Services (2024)

FAQs

How do you chat with someone in jail? ›

Friends and family can create and fund an AdvancePay prepaid telephone account, and create, send and receive e-messages (very similar to email) with inmates from the ConnectNetwork.com website.

Written Contact

Individuals are free to contact any state prison inmate by mail. Incoming letters are opened and inspected for contraband and then forwarded to the inmate. To ensure prompt processing the following information should be included on the envelope: Inmate's full name, CDC#

The customer can contact GTL to set up an Advance Pay Account and/or the inmate can chose to use his or her debit account to place a call. Notes: The collection period is seven calendar days.

The caller ID will display a generic or toll-free number associated with the phone service provider used by the correctional facility, rather than the actual phone number of the inmate or the facility itself.

The JPay App is the easiest way to stay connected and support your incarcerated individual.

The GettingOut Android mobile app is the easiest way to stay connected with an incarcerated loved one or friend.

When communicating with an inmate via telephone, it's important to note that you are unable to “call an inmate” but rather, he or she must call you during his or her allotted time at the phone. This is partly because inmates are on strict schedules.

Deposits can be made into an inmate's account by calling toll free at 1 (866) 345-1884 . More information Click Here. A fee will be included when using this option. Deposits can be made online at www.accesscorrections.com .

While hours start as early as 6:00 a.m. and extend as late as 11:30 p.m., in most cases, prison phone calls are limited during the hours when inmates are expected to be at their work assignments (typically 7:30-10:30 a.m. and 12:30-4:00 p.m.). In addition, phone calls are limited to no more than 15 minutes.

Commissary Slip – In many correctional facilities, inmates receive a printed slip or receipt when money is deposited into their commissary account. This slip usually includes information about the deposit amount and the inmate's current account balance.

Do prisons listen to all phone calls? ›

In California, so-called "jailhouse phone calls" are indeed recorded. This includes calls made by those arrested and booked, those held in jail pending trial, and convicted inmates.

Inmates are allowed to make phone calls, and you should always try to answer when they get the chance to call. Hearing your voice can turn their whole day around, and will cheer you up as well.

The inmate phone system alerts inmates when they have a new message, and inmates can listen to their messages any time they have phone privileges. If you would like to leave a voicemail message for an inmate, you must first have a Prepaid Account.

Jail calls are recorded, and defendants, as well as their loved ones, are given this warning. Everything they say on the call can be used as evidence against them in their case. So it's okay to talk about the weather or other family members, to be supportive of them, or to comfort them.

When the inmate gets the device they may send 5 free automated messages each day for the first three days of possession of the Chirping device. These automated messages will inform the person the inmate Chirped who is sending the Chirps and the facility they are Chirping from.