OPMI is happy to share the latest results of the MBTA System-Wide Passenger Survey. This is the most recent edition of data available from the rolling Rider Census model, containing pooled data from 2022 and 2023 survey efforts.
Our new Rider Demographics Interactive Tool aids in policy planning, helping to tailor services to better serve low-income and minority riders.
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November 1, 2022
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During 2023, the number of passengers transported on the Massachusetts Bay Transportation Authority (WMATA) network amounted to approximately 237.6 million. Bus and heavy rail account for the largest share of passengers transported, each mode recording a ridership of over 91 and 85 million respectively in 2023.
64% of MBTA employees are male and 36% of MBTA employees are female. The most common race/ethnicity at MBTA is White. 67% of employees at MBTA are White.
South Station has become the busiest of all the stations in the MBTA network. Downtown Crossing was once the MBTA's busiest rapid-transit stop, with its location near the Financial District's bustling office towers at the junction of the Red and Orange lines.
Most Used Subway Line The Red Line at 74.45m trips per year, which narrowly edges out the Green Line. And the Blue Line lags way behind at 17.88m trips per year.
The average Massachusetts Bay Transportation Authority salary ranges from approximately $40,603 per year (estimate) for a Motorperson Mbta to $199,095 per year (estimate) for a Group Chief of Infrastructure.
The MBTA is currently conducting the Track Improvement Program, a major track repair and replacement initiative to eliminate 191 speed restrictions, as of November 2023, and bring all tracks into a five-year state of good repair by the end of 2024.
The MBTA district is made up of 175 communities with a total population of 4.7 million. Almost three-quarters of all Massachusetts residents live within the MBTA service area.
Air. The largest and busiest airport in New England is Logan International Airport in Boston, which has many daily flights to domestic and international destinations. Logan has two nearby regional airports considered to be reliever airports, T.F.
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