Q&A in Microsoft Teams meetings (2024)

Set up Q&A

Set up Q&A for large, structured meetings, like town hallsorwebinarsto help manage questions from attendees.

From Outlook

Open a new calendar event.
Select Meeting Options at the top of the window.
Go to Enable Q&A and select the Yes toggle.

From Teams

Before a meeting

Open a meeting you organized in your Teams calendar.
Select More options > Meeting options.
InEngagement , switch theQ&A toggle to Yes.
Select Save.

During a meeting

Join a meeting you organized in Teams.
Select More actions in the meeting controls.
Select Settings >Meeting options .
In Engagement , turn on the Q&A toggle.
Select Save.
See Also
How to View Responses in Google Forms Display answers and points on quiz questions Creating Quizzes, Surveys and Polls with Microsoft Forms Microsoft Forms Choice question Limit

Note:Q&A is available to attendees during the meeting in the meeting window and as a tab in meeting chat.

Best practices for setting up Q&A

In your meeting options, there are additional settings you can apply for a smoother Q&A experience:

In Roles , add co-organizers inChoose co-organizers: Co-organizers can help youmoderateand manage theQ&A.
Turn the meeting chat off(optional): If you don’t want attendees to use the meeting chat in addition to Q&A, select Offfrom the Meeting chat dropdown menu.

Moderate Q&A questions

Turn on moderation to review and approve questions before they appear in the Q&A feed. Replies won't be moderated.

To turn on moderation for Q&A:

Select Q&A in the meeting controls.
In the Q&A pane, select Q&A settings .
Turn on the Moderate questions toggle.
Select Save.

Notes:

Once you turn on moderation, it can't be turned off.
Q&A moderation capabilities are limited to organizers and co-organizers.

If you've turned on moderation, you’ll see three headings in the Q&A thread:

In review: New questions will appear in theIn review tab. Any moderatorcan review questions.
Published: Published questions will be moved to the Publishedtab and visible to all attendees.
Dismissed: Dismissed questions can be published later, if desired.
See Also
Microsoft Forms cheat sheet: How to get started

Attendee Q&A experience

Attendees can engage in Q&A from Teams for desktop, mobile and web. Attendees will only see a single Q&A feed, whether or not the meeting is moderated. There, they can post, reply, and react to questions.

When people post questions in moderated Q&As, they'll be notified that their question was received and will be published after a moderator approves it.

Note:Q&A won’t be available to view-only attendees who joined past the meeting capacity.

Allow anonymous questions

After you turn on Q&A, you can choose whether to allow attendees to ask questions anonymously.

To allow anonymous questions:

Select Q&A in the meeting controls.
In the Q&A pane, select Q&A settings .
Turn on the Anonymous posts toggle.

The posted question isn't associated with the attendee. Moderators can turn off anonymous posting at any time. Questions posted anonymously will remain anonymous.

Note:Replies and reactions to anonymous questionsaren't anonymous.

Download Q&A reports

After a town hall or webinar with Q&A ends, organizers and co-organizers can download the Q&A report.

Q&A reports will download as .csv files that can be stored and edited in Excel.

Report details include:

Source: Whether a Q&A post was made by an organizer or attendee.
Type: Whether the post was a discussion, question, or reply.
Identity: The person who submitted apost or reply.
Timestamp: What timeeach post or reply was submitted.
Conversation ID: Aunique number assigned to a specific post.
Reply to ID: The conversationID of thepostthat a reply wasresponding to.
Content: The verbatimsof each post.
Reactions: The total number of reactions in the conversation.

To download a Q&A report:

Go to your Teams calendar.
Select a past town hall or webinar and view its details.
Select Manage event .
Select Reports.
Select Download
> Q&A report.
The Q&A report will begin downloading as a .csv file.