We apologize for the inconvenience, but we're performing some maintenance. (2024)

FAQs

What is a better way of saying "sorry for the inconvenience"? ›

Some good direct synonyms for "sorry for the inconvenience" would be: "I/We apologize for the inconvenience." "I/We apologize for any inconvenience caused." "Sorry for any trouble caused." "Please accept our/my sincere apologies."

What Does The Phrase 'Sorry For The Inconvenience' Mean? By saying 'sorry for the inconvenience', you express regret to a customer for the error and for the discomfort that your actions (or lack thereof) have caused. In customer support, it is common to use this phrase, but there are better ways of saying it.

I am writing to express my regret for [briefly state issue]. Please accept my sincere apologies for the inconvenience caused. Rest assured, measures have been taken to fix [the issue] and prevent a recurrence. Thank you for your understanding.

Use the words "I'm sorry" or "I apologize." Consider using these exact words so the other person knows the purpose of your communication. Avoid saying things like, "I didn't mean to miss the meeting," and instead use, "I sincerely apologize for missing the meeting." Apologize privately.

We sincerely apologise for any inconvenience caused. This is more than a minor inconvenience. The closing of the shop caused great inconvenience. We have apologised for the inconvenience caused and are making sure that we put this right.

this may have caused” The “may” here implies that there might not be anything wrong at all. That's a classic non-apology apology move. It slights the very real problems that customers are experiencing. If this didn't affect them, you don't really need to say anything.

No problem / No worries / Don't worry about it. It happens. I forgive you / You're forgiven. I appreciate your apology. / I accept your apology.

Professional apology email without saying sorry

After reflecting on the situation, I realize that my actions may have caused you inconvenience or frustration. While I cannot go back and change what happened, I want to acknowledge the impact that it had on you and express my regret.

Technical Issue & Take Responsibility

Dear [Customer Name], We are writing to apologize for the technical issue that you experienced during your recent interaction with our customer service team. We understand that this must have been frustrating and we take full responsibility for the issue.

“Please excuse…”

Please excuse is an especially formal alternative to sorry for the inconvenience. It's a suitable alternative to use in professional and academic settings, like when writing to a client or to a professor.

How do you say sorry for the inconvenience without apologizing? ›

An apology for causing an inconvenience is a very common, canned response that can come across as insincere and like you're dismissing the problem. As an alternative, say “I understand your frustration,” or, “This shouldn't have happened” to express empathy and take accountability for the issue.