You Think You've Been Scammed. Now What? (2024)

STOP CONTACT WITH THE SCAMMER. Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

SECURE YOUR FINANCES.

CHECK YOUR COMPUTER. If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

CHANGE YOUR ACCOUNT PASSWORDS. Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to ​choose strong passwordswhen changing account passwords.

REPORT THE SCAM. Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.
  • Tennessee Division of Consumer Affairs: Scam complaints can be reported to the Tennessee Division of Consumer Affairs (or a similar state consumer protection agency in your state). Consumers can also file a complaint with Consumer Affairs if they have a dispute with a business regarding a transaction.
  • Better Business Bureau (BBB): Reporting to the BBB Scam Tracker can help others become aware of scams that may be circulating in your local area.
You Think You've Been Scammed. Now What? (2024)

FAQs

You Think You've Been Scammed. Now What? ›

Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.

What do I need to do if I think I've been scammed? ›

Contact your bank or building society immediately to let them know what's happened and ask if you can get a refund.

Is there a way to get my money back if I got scammed? ›

Contact the company or bank that issued the credit card or debit card. Tell them it was a fraudulent charge. Ask them to reverse the transaction and give you your money back. Did a scammer make an unauthorized transfer from your bank account?

Do banks refund scammed money? ›

While banks are generally obligated to refund money lost to fraud, they may deny the refund if you were negligent or involved in the scam.

How do you react after being scammed? ›

Talk about what happened

Telling your friends and family about the scam is one of the best ways to take action. It can be hard, but sharing your story is worthwhile because scammers rely on people being secretive. Every person you talk to will be better prepared to avoid scams in the future.

What not to do when you get scammed? ›

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

What to do first if scammed? ›

What to do in the wake of a scam
  1. Immediately cut off communication with the scammer. ...
  2. Notify your bank and credit card companies. ...
  3. Change your passwords. ...
  4. Document the scam. ...
  5. Report the scam. ...
  6. Protect your credit. ...
  7. Remain vigilant. ...
  8. Share your experience with someone you trust.
Mar 28, 2024

What information does a scammer need to access my bank account? ›

The easiest way to become a victim of a bank scam is to share your banking info — e.g., account numbers, PIN codes, social security number — with someone you don't know well and trust. If someone asks for sensitive banking details, proceed with caution.

How to forgive yourself after being scammed? ›

Write yourself a forgiveness letter and give yourself the permission and understanding to learn from the past. Use your experience to grow, then get rid of your letter as a symbol of the end of your self-blame. Recognizing what you are feeling can help you understand why you are feeling this way.

Can scammed money be traced? ›

While you can take steps to recover from the impact of fraud, it's nearly impossible to track down someone who scammed you and get justice. Instead, it's almost always better to protect yourself, report the scammer, and try to recover your losses. But even better is avoiding getting scammed in the first place.

Can you get money back from bank if scammed? ›

After you notify your bank about the scam, it will normally have to refund you within five working days. However, depending on the complexity of the case, if your bank needs extra time to gather additional evidence from you, or make enquiries with the bank on the other end, it will have up to 35 working days instead.

Are banks liable if you get scammed? ›

The Electronic Fund Transfer Act provides important protections when consumers suffer unauthorized withdrawals from their accounts. For instance, so long as a person promptly notifies their bank that access to their account has been stolen, the law limits the person's losses to $50.

How to track down someone who scammed you? ›

90% of the time you can do a Google reverse image search and found out where the photos have come from. The last one used photos from a Mexican model called Angie Varona. You can only track down the fake photos the scammer has stolen and any websites they're on.

How do I recover my money from a scammer? ›

  1. Document Everything: Collect all evidence, including emails, messages, and receipts related to the transaction.
  2. Contact Your Bank or Payment Provider: Notify them immediately about the scam. ...
  3. Report the Scam: File a report with local law enforcement, consumer protection agencies, and financial authorities to alert them.
Mar 1, 2024

What should I do if I feel like I've been scammed? ›

If you or someone you care about is the victim of a fraud, scam or financial exploitation, you can report the fraud or scam to the Federal Trade Commission (FTC). Because all scams are different, you might have to reach out to a number of other local, state, and federal agencies depending on your situation.

What are the chances of getting money back after being scammed? ›

The short answer is: it depends. While getting a refund after losing money to scammers is possible, the outcome depends on factors like bank policy, the type of scam, the amount lost, and how quickly the scam was reported.

How do you protect yourself if you think you have been scammed? ›

You think a scammer has stolen your personal information

Complete a report through ReportCyber. Make yourself a harder target: Secure your social media and other personal accounts, such as your email. Change the passwords to any other accounts you think the scammer may have accessed, or to which they now have access.

Do I call the police if I've been scammed? ›

If you have fallen victim to a scam, your local police department should be able to help along with the resources mentioned above. It is generally best to file a police report on a scammer, reach out to your bank, and file a complaint with the appropriate federal agency as soon as possible after you have been scammed.

What to do if a scammer has your phone number and address? ›

What To Do If Scammers Have Your Phone Number
  1. Contact your mobile carrier.
  2. Lock your SIM card.
  3. Ignore one-ring phone scams.
  4. Never click on links in text messages from unknown senders.
  5. Use strong passwords and 2FA.
  6. Block scam calls on your phone.
  7. Remove your phone number from data broker lists.

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