Frequently Asked Questions - General | America's Best (2024)

The in-store 2 for $79.95 advertised offer includes single vision uncoated plastic (CR39) lenses, frames from our $69.95 price selection and a free eye exam.* Your exam is free as part of this deal, even if you choose more expensive frames or lenses. Upgrades like tint, NeverGlare anti-reflective coating and Verithin or Verilite lenses will be an additional cost, but America's Best always offers products at a savings so our customers ALWAYS pay less. This offer cannot be combined with any other discount, coupon or insurance plan.

The in-store 2 for $79.95 offer cannot be shared with another individual and both pairs ofglassesmust be for the same person. You may use two different powers for the 2 pairs, but they must be from the same prescription.

At America's Best, eye exams are FREE* with our 2 pairs offers! Exams without a 2 pair purchase are only $69.Schedule an eye examat America's Best today.

The 2 for $79.95 offer applies to eyeglasses in our stores only, but we have other ways for contact lens wearers to save! Join theEyecare Clubfor just $139 and get 3 years of FREE contact lens exams (up to two per year), plus discounts on your contact lensesand eyeglasses.

For other questions aboutordering contact lenses, pleaseclick here.

Contact lens exams cost $119, but customers can join theEyecare Clubfor $139 to get 3 years of contact lens exams (up to 2 per year), as well as discounts on contacts and eyeglasses!Schedule an eye examat America's Best today.

Yes! You can purchase 2 pairs of lined plasticbifocal lenses(FT28) for just $99.95,including a FREE eye exam in-stores. Other bifocals and no-line progressives are also available at discounted prices. Please call or visit your local store for more detailed pricing.

Enter your zip code or your city and statein theStore Locatoron this website to find your nearest America's Best location.

Associates should give customers placing in-store orders an exact day of when their glasses should arrive back at the store. Because we use a centralized lab, eyeglasses are typically ready for pick-up in 7-10 business days. If you would like to know the status of your order, please contact your local store.

We do accept same day appointments and walk-ins, but it's always best to schedule an appointment.Please schedule an appointment online.

Yes! For in-store purchases, we accept most vision insurance plans including EyeMed, Spectera, Superior Vision, Davis Vision. Many stores also accept a variety of regional vision insurance plans. Please contact your local store for additional details. For online orders, we do not accept vision insurance as payment for orders. We provide a receipt which can be submitted to your insurance company as an Out-of-Network purchase. Make sure you consult with your insurance provider before you place your order to determine whether they reimburse or have limits for out-of-network purchases.Note: Your vision plan may be provided by a different carrier than your health insurance.

To make a payment please visit our website www.snappayglobal.comto make an online payment or mail the bottom portion of the statement in the envelope provided and enclosed your check or include your credit card information. For online payments, the Account Name is NVI and click thePay Without Sign Inlink at the bottom of the screen. If you have any questions please contact us toll free at 844-442-0396 Monday-Friday 9am-6pm EST.

No, America's Best Contacts & Eyeglasses does not require the use of vision insurance at any of our locations.

It’s a step we’re sometimes required to take to give you the best price on eyewear. Often, our prices are lower than the prices our vendors permit us to advertise. Depending on our vendor’s guidelines, you may have to put a product into your shopping cart to reveal the price. You can always remove the product from your cart if you decide not to complete the purchase.

Our 2 for $79.95 deal allows parents to always have a back-up pair of glasses for their children, and theKidsGear™ Breakage protection plancovers BOTH pairs of glasses.

KidsGear™ Breakage protection planincludes additional protection for kids 13 and under with scratch resistant coating and UV protection. ALL kid's eyeglass lenses are upgraded to impact-resistant polycarbonate lenses for greater protection from breakage.

For other questions about ordering eyeglasses, pleaseclick here.

We offer a 30-day return policy onglasseswhen accompanied by a receipt.

America's Best accepts Visa, Mastercard, American Express, Discover, Cash, Check (with valid ID), CareCredit and the CareCredit credit card.

Yes, you can use FSA or HSA funds when purchasing eye exams, eyeglasses, eyeglass lenses or contact lenses.Please remember that all FSA funds must be used by the end of the calendar year.

Customers can purchase ourProduct Protection Plan, which protects your eyeglass frames and lenses for one year for a low additional cost. If your frames break or your lenses become excessively scratched during the year, bring them to your local America's Best store so we can replace them (only 1 replacement allowed). This plan does not cover lost frames or lenses.

America's Best Contacts & Eyeglasses is the low-price leader in a highly competitive eyewear market with more than 800 high-volume retail stores located across the U.S. Because we purchase a very high volume of eyeglass frames from manufacturers, we're able to negotiate unheard-of low prices from our vendors. Then we pass those savings on to our customers!

America's Best also maintains low operating costs. You won't find our stores in malls with high rent costs; America's Best stores are in large, convenient shopping areas.

Our company also owns and operates three of the highest-volume optical laboratories in the country. Outfitted with some of the most sophisticated optical equipment in the world, our labs are staffed by experts with decades of experience in eye care and manufacturing.

It's not just a better deal. It's America's Best. Call 1-800-TWO-PAIR orclick here to make an appointment.

Most America's Best locations have hundreds ofglasses framesin-store. Other optical chains might only offer a few dozen pairs as part of a special like ours, but America's Best offers almost 200 frames as part of our 2 pair for $79.95 deal (frames tagged at $69.95 with single vision uncoated plastic lenses). America's Best also offers designer brands – check out our selection! We carry premium lens options at an additional cost like Transitions®Signature™, polarized sunglasses, impact-resistant polycarbonate material, Neverglare Advantage®anti-reflective coating. Other options include solid or gradient tints, scratch resistant coating, and a UV protective coating. Coatings and tinting are available on most eyeglass lenses. If your prescription indicates another lens might be better suited to correct your vision, one of our associates will help you decide what's right for you. No matter what you choose, you'll always pay less at America's Best!

Make a contact lens exam appointment onlineor call 1-800-TWO-PAIR to schedule an appointment with an independent doctor of optometry. Following your exam, America's Best associates will walk new contact lens wearers through a training session using your trial diagnostic lenses. After wearing your trial diagnostic pair for about a week, customers must return to the store for a contact lens evaluation to receive their finalized prescription.

If you're a long-time contact lens wearer, consider joining ourEyecare Clubto save money on contact lenses, exams and eyeglasses.

Yes!Buy contact lenses onlineand have your contact lenses delivered to your door. For more information about buying contacts online, visit our guide.

2000 Newpoint Parkway, Suite E
Lawrenceville, GA 30043

Customers can bring in a current and valid prescription to an America's Best store to purchase eyeglasses or contact lenses. If you don't have a current, valid prescription or if you think your vision might have changed, an eye exam from one of our independent doctors of optometry is just $69. If you purchase any 2 pairs of glasses at America's Best you can get a FREE eye exam.*

Contact lens exams are just $119, but by joining theEyecare Club,you can get 3 years of FREE contact lens exams (up to 2 per year).

Standard Ground - FREE

• Available for all online contact lens and eyeglass orders

• Anticipated delivery time 5 to 7 days after order is processed to addresses within the continental US.

• Anticipated delivery time applies to in stock product only.

• Out of stock product may take longer.

Expedited - $11.95

• Anticipated delivery 3 to 5 business days after the order is processed.

• Cannot ship to a PO Box, APO or FPO.

• Anticipated delivery time applies to in stock product only.

• Not recommended for out of stock product.

We've discontinued servicing addresses outside of the US and APO/FPO/DPO addresses effective May 28, 2024.