Global Entry Name Change: What to Know - NerdWallet (2024)

FAQs

Global Entry Name Change: What to Know - NerdWallet? ›

The process is much easier because you don't have to make an appointment as you did for your enrollment interview. Simply show up to an enrollment center during business hours and bring your new passport, a legal name change document and the original Global Entry card with you for the officer to verify your identity.

All Global Entry members can update their passport information through their TTP account. Click on "Update Documents." If the passport update involves a name change, you must visit a Global Entry enrollment center to update your information.

Please click here to view enrollment providers' contact information. Name changes may take up to 45 days to complete and processing time varies by individual.

In most cases, individuals will appeal directly to the CBP Ombudsman. However, if you were not given a reason for your denial or revocation, it is best to initially contact the enrollment center to try to determine why your application was denied, before appealing to the CBP Ombudsman.

Citizens: United States Citizens who change their name due to marriage, divorce, or because of any other circ*mstance may travel using their United States passport or other Western Hemisphere Travel Initiative approved document in their prior name.

Should I update my Trusted Traveler information (Global Entry, NEXUS, SENTRI) when I receive my passport? Yes. The Department of Homeland Security's Trusted Traveler programs speed up processing at U.S. airports and international borders.

Yes, TSA requires all names used, current and past. You do not need to provide documents that prove you have previously used another name or alias. The name provided on the TSA PreCheck® application must be the name used when making your airline travel reservations.

They ask you to email tsaenrollmentdocuments@tsa.dhs.gov. The subject line should be “Name Change.” You must include a copy of your marriage certificate and driver's license. Make sure that all your PDF files have your KTN (known traveler number) and expiration date on the top of the page.

Depending on the scenario, name changes on tickets are allowed. Airline policies, terms and conditions may define circ*mstances differently, but some common name change scenarios are: Typos and spelling mistakes: Many airlines permit agents to make minor name corrections, but a fee may be assessed.

What disqualifies you from Global Entry? ›

Reasons for Ineligibility

You may not be eligible for participation in the Global Entry program if you: Provide false or incomplete information on the application; Have been convicted of any criminal offense or have pending criminal charges or outstanding warrants (to include driving under the influence);

According to a New York Times article, 3 to 5 percent of the 30,000 Global Entry traveler applications submitted each month are rejected. Most common reason? Criminal background checks come up with some sort of red flag that causes the application to be rejected prior to any interview.

A: Once you have submitted and paid for your application to a Trusted Traveler Program, you must wait until the interview stage to correct or update anything on your application. Once certified and submitted, the application is locked.

All Global Entry members can update their passport information through their TTP account. Click on "Update Documents." If the passport update involves a name change, you must visit a Global Entry enrollment center to update your information.

There is not a dress code for Global Entry interviews. You will have already been conditionally approved at this time. The primary purpose is to verify your identity and documentation. You'll probably be asked several questions, but it's not like a job interview.

General Background and Eligibility Interview Questions

How to Answer: Emphasize your reasons for seeking enrollment, such as frequent international travel for business or pleasure, desire for expedited entry and security clearance, and interest in contributing to streamlined border control processes.

Global Entry cards meet all the requirements for a Real ID, so if you don't want to spend the time getting a new state ID and have Global Entry, you're in the clear. The membership costs $100 and is valid for five years.

Updating VISA Information

If a Global Entry member obtains a new visa, or obtains a new petition for a work visa, the member must notify CBP in-person at a Global Entry enrollment center. A member must visit an enrollment center to have CBP add visas and/or update visa information.

Travel Considerations

When traveling with a newly issued green card, it's crucial to carry a copy of your marriage certificate along with your passport, especially if the passport still bears your previous name. This will resolve any discrepancies between your passport and green card.

Replacement cards may arrive within 10 business days of your request, but can also take as long as 4 to 6 months. Your Global Entry card is usually mailed to your mailing address if you have one on file.