FAQs
How do I know if a Microsoft security alert is real? ›
If you aren't sure about the source of an email, check the sender. You'll know it's legitimate if it's from the Microsoft account team at account-security-noreply@accountprotection.microsoft.com.
How long is Microsoft temporarily locked? ›Usually, if your Microsoft account is locked due to a password error, you can log in again after 24 hours.
Why won't it let me log into my Google account? ›Why you were blocked from signing in. You may be blocked from signing in to your Google Account if: The service you're signing in from doesn't provide enough information to prove it's you. You're signing in from a new location or device.
Why can't I get into my email? ›One of the most common reasons why people can't log into their email address is due to entering an incorrect username or password. It's easy to mistype or forget these details, especially if you have multiple email accounts. To troubleshoot this issue, start by double-checking the username and password you entered.
Is there a fake Windows security alert? ›The Windows Defender warning you see on the browser is a scam, identified and exposed by security professionals. Illegitimate actors are using this scam to gain valuable information about the victims, such as bank and personal details.
What does a real Microsoft virus alert look like? ›While Windows does feature an embedded antivirus, its alerts never display the message “Virus Alert from Microsoft.” If you see “Virus Alert from Microsoft” on your computer, you're either on a sketchy website that is trying to hack your device or you have a malware file on your computer that is issuing false pop-ups.
Why does Microsoft keep saying my account is locked? ›If you tried to sign in to your account and received a message that it's been locked, it's because activity associated with your account might violate our Terms of Use.
Why was my Microsoft account temporarily blocked? ›Your Outlook.com account might be temporarily blocked because we noticed some unusual sign-in activity. We know that having your account blocked is frustrating, but we also want to protect you from fraud or abuse.
Does Microsoft suspend your account? ›When do we suspend user accounts? Severe or repeated violations of our policies, including violations of our child exploitation and abuse imagery policy, may result in account suspension. Sometimes a suspension may be permanent.
Why is my password not working even though it's correct? ›Passwords are case-sensitive (it matters whether they have capital or lower-case letters), so check that you didn't get the case of one of the letters wrong. The password you enter can also be represented in a different way — as a string of characters in hexadecimal (numbers 0-9 and letters a-f) called a pass key.
How do I contact Google if my account is locked? ›
Locked out of your Google account?
- Go to the Google sign-in page and click Need help? ...
- Click Find my account.
- Select either Enter your recovery email address or Enter your recovery phone number, then type your name and check off the box next to I'm not a robot.
Depending on your account settings, you may get a security question asking you to confirm a prompt or enter a code. There are a few ways Google uses prompts and codes in the recovery process, including: Sending a code to your recovery email or phone number. Asking for a code from your Authenticator app.
How do I regain access to my Gmail account? ›To get started, head to g.co/recover and enter your Gmail address. If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.
Why isn't my mail letting me log in? ›There are three primary reasons that you may not be able to log in to your mail.com account: incorrect login credentials, a problem with your web browser or mobile app, or technical or security issues.
How do I get access to my email account? ›Once you've opened the web address of your email provider, you will see a login page. Enter your email account's credentials (username and password) in the text fields provided. If you forgot your password, you can usually click the "Forgot Password?" link to reset it.
Does Microsoft lock your computer for security reasons? ›Microsoft would never block your computer. If this is a pop-up scam – close the window or restart the browser. If this doesn't help, look for suspicious extensions and apps in your browser and computer. You should also get a reliable antivirus such as TotalAV to scan your computer for malware.
Is there such a thing as Microsoft security? ›Windows 10 and 11 include Windows Security, which provides the latest antivirus protection. Your device will be actively protected from the moment you start Windows. Windows Security continually scans for malware (malicious software), viruses, and security threats.
How do I check my Microsoft security patches? ›Go to Control Panel > Programs and Features > Installed Updates.
What is Microsoft security notification? ›Security Advisories Alerts
Microsoft Security Advisories are a way for Microsoft to communicate security information to customers about issues that might not be classified as vulnerabilities and might not require a CVE number.