No sound from your Samsung soundbar (2024)

_Notes:

_{• If an external device is connected to the TV, check the power and volume of the external device. Then, check if the TV speaker outputs normally. To find this, navigate to Sound Output, and then select TV Speaker.}

_{• To use eARC, you will need to activate the eARC function on your TV. Navigate to and select Settings, then select All Settings, and then select Sound. Select Expert Settings, then select HDMI-eARC Mode, and then select Auto.}

_{• ARC/eARC may not operate because of external device problems. To fix this, disconnect the external device from the TV, then power off the TV and soundbar, and then power both devices back on. Then, check if the sound outputs normally.}

_{• If the HDMI cable is defective, please replace the cable, and then check if the sound outputs normally.}