OVpay (2024)

OVpay (1)

Checking in and out the way you want

At HTM you also travel with OVpay: that is checking in with your debit card, credit card or mobile phone. The fare is the same as travelling on balance with your OV-chipkaart.

Please note: travelling with (age) discounts and subscriptions is not yet possible with OVpay, so keep using your OV-chipkaart.

Frequently asked questions

How much does my trip cost with OVpay

Travelling with OVpay costs the same as travelling with the OV-chipkaart at full fare.

Can I use any debit card to travel with OVpay?

Most banks are connected with OVpay, so make sure you have contactless payment on. Pre-registration is not necessary. Just make sure you have sufficient balance in your bank account or spending limit on your credit card.

Tip: Always take your card out of your wallet when checking in and out.

You can travel with OVpay with:

  • A contactless debit card from ABN Amro, ASN Bank, bunq, ING, Rabobank, RegioBank and SNS.
  • A contactless credit card from Mastercard or Visa (among others issued by ICS)
  • A contactless debit or credit card from Maestro, V-pay, Mastercard or Visa.
  • Mobile phone* to which your account is linked. So this also works with Apple Pay and Google Wallet!

* Is your wearable linked to your account? You can try travelling with this, we just cannot guarantee that it will work in all cases. This is due to the technical capabilities of our card readers.

Can several people travel with the same debit or credit card?

No, this is not possible. As with the OV-chipkaart, one pass is the ticket for one person. If you have several payment cards linked to the same bank account, each can travel with their own card.

Tip: travelling with children up to 12 years old? Then buy the HTM Kinder Dagkaart for € 1.

How will my trip be charged?

Your trips will be settled at the bank linked to your debit or credit card. You will see the cost of your travel as a single amount on your bank statement a day later.

What do I do if I forget to check in or out?

Fortunately, you can adjust this yourself! Note: this can be done from 5 days after your trip. You have a total of 60 days to adjust your check-in or check-out.

Good to know:

  • Do you receive money back from us? This will be transferred to your account within 15 days.
  • Do you still need to pay? The amount will be debited from your account within 15 days.

More questions about OVpay?

Discover travel with your debit card, credit card or mobile phone. For questions about OVpay, explore the pages below:

OVpay (2024)

FAQs

Can tourists use OVpay? ›

For visitors to the Netherlands, OVpay is the best way to check in and out when travelling by public transport. You only need your debit or credit card to easily travel throughout the country by train, tram, bus or metro.

What is OVpay in Amsterdam? ›

OVpay is a convenient way to check in and out of OV using your bank card. It works just like an OV-chipkaart (public transport chip card).

Is OVpay more expensive? ›

Your trips will be settled at the bank linked to your debit or credit card. You will see the cost of your travel as a single amount on your bank statement a day later. How much does my trip cost with OVpay? Travelling with OVpay costs the same as travelling with OV-chipcard at full fare.

How to use OVpay? ›

Hold your contactless debit or credit card or your mobile phone up to the card reader. A single beep means you've checked in. To ensure you use the right card, take the one you want out of your wallet.

Where is OVpay available? ›

Since somewhere mid 2023 OVPay is available on all public transport in The Netherlands.

What happens if you don't tap out the Amsterdam tram? ›

- If you've checked in on the bus, tram or subway and you've forgotten to check out, a standard (full) fee of € 4,00 is charged from the Chip Card. - When checked in on the train and you've forgotten to check out, a standard (full) fee of € 20,00 is charged from the Chip Card.

Can I use Apple Pay for OVpay? ›

A contactless debit or credit card from Maestro, V-pay, Mastercard or Visa. Mobile phone* to which your account is linked. So this also works with Apple Pay and Google Wallet!

How do you pay for a metro in Amsterdam? ›

How do you pay for public transport in Amsterdam? Public transport in Amsterdam is cashless. Simply check in with your Debit or Credit Card, or save money on travel with the I amsterdam City Card, which offers unlimited use of Amsterdam's public transport system for 24, 48 or 72 hours.

Can I use my phone for an OV chip card? ›

Simply hold your card or phone to the card reader and you're all checked in. Make sure you always use the same device or contactless card to check in and out – this will help you pay the right fare.

Why can't I use my debit card in the Netherlands? ›

If you've ever been to the Netherlands, you may have noticed that many stores have a "PIN-only" sign. This sign indicates that only payments from a PIN debit card, usually from a Dutch bank, are accepted.

Can I pay cash for a train in the Netherlands? ›

Ticket office

Large stations have ticket offices where you can buy train tickets. The staff is also able to help you with providing you with travel information. You can pay by cash (coins and banknotes), Maestro, and usually also by credit card.

Can I use my credit card on public transport in the Netherlands? ›

OVpay. You can travel easily with public transport using your contactless debit card, credit card, mobile phone or smartwatch.

How to refund OVpay? ›

Six days after your journey, visit the OVpay website to adjust this amount. Fill in the reference number for the debit and select the station at which you were unable to check out. Any excess amount paid will be refunded to your bank account after a few days or offset against any travel costs you still had to pay for.

How to pay for buses in the Netherlands? ›

You can pay for bus, metro, and tram rides by purchasing a ticket from a ticket machine, drivers, or conductors, or you can use an OV-chipkaart or smartphone via OVpay. If you are travelling by tram or bus, don't forget to use the stop buttons, or else the driver may pass through your stop.

Can you use contactless on an Amsterdam train? ›

OVpay  ⟩ Check in and out with your contactless debit card, credit card or mobile to travel by bus, tram, metro or train. No registration is necessary. You pay the same travel fares you would if you were using an OV-chipkaart. When you check into a bus, tram or metro, you always pay a boarding fee of €1,08.

Can tourists use an OV-chipkaart? ›

Travelling with an OV-chipkaart

With this smart card you can pay for your trip in the Netherlands using all forms of public transport: bus, train, tram or metro. There is no separate OV-chipkaart for tourists.

Can you use OVpay on NS? ›

You can check in and out using your debit card, credit card and mobile phone, throughout the country and on all carriers. This new method for checking in and out comes under the name of OVpay, which is a joint initiative by all carriers.

Is an OV-chipkaart cheaper than a ticket? ›

Yes, checking in and out with your contactless debit or credit card is cheaper than buying a regular ticket from the bus driver. The price for your trip is the same as when you travel with your OV-chipkaart without a discount or season ticket.

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