Pit Boss FAQ (2024)

There are several reasons why your grill may not be powering on. Please make sure when you are working on your grill that it is not plugged into power. To access the areas needed to troubleshoot for power, you will also need to remove the hopper access panel from the bottom of the hopper. There are eight screws that hold this panel in place.

- Check the Outlet the grill is plugged into to make sure that it is working properly. This includes making sure the GFCI or Breaker box is not being tripped.

- Try the grill in another outlet, or something else in this outlet to ensure that is not the issue.

- If the GFCI is tripping, then many times it is the igniter that needs to be replaced. To test this, please follow these steps:

- With the hopper access panel removed, disconnect the igniter wires (purple/white).

- Plug in the unit and run it for about 10 minutes.

- If the GFCI does not trip, then we will need to replace the igniter.

- Contact our Customer Care team to get a new igniter ordered and shipped out to you.

-Inspect the power cord for visible damage that could be causing the issue. If the cord is damaged, then you can contact our Customer Care team to get a new power cord ordered and shipped out to you.

- Check the power connection on the back of the control board. To do this, please follow these steps:

- With the hopper access panel removed, disconnect and then reconnect these wires (black/white).

- Plug in the unit and turn on to see if that resolved the issue.

- Check to see if you have blown a fuse. The fuse is on the back of the control board in a little green box. Follow these directions to check the fuse:

-If your control board has two screws on the front of it, remove them, then take the control board out the front of the hopper or feed it back inside the hopper and out the bottom of the hopper.

-If your control board does not have screws on the front, it will have tiny plastic tabs on the back of it that need to be compressed for the control board to pop out the front of the hopper.

-There are usually three tabs on the top of the control board and three on the bottom (on the back). You can reach up into the bottom of the hopper and press firmly on these tabs and push the control board out of the front of the hopper.

- Once the control board is out of the hopper, you may have to cut a tiny zip tie and remove the top of the fuse box.

- If the fuse wire is intact, then please contact our Customer Care Team to get a new control board ordered and shipped out to you.

- If the fuse is blown, then you can purchase a 5-amp, 250-volt, fast acting fuse at many local retailers.

Pit Boss FAQ (2024)

FAQs

Why won t my Pit Boss smoker work? ›

If it stops working, the following components may be to blame: Extension cord: Check your extension cord for cracks or open wires to see if the connection is poor. If you find evidence of damage, you should replace the cord. Outlet: Verify that the outlet works correctly.

Why is the IT light flashing on my Pit Boss? ›

If the temperature is flashing on your control board screen, this means the temperature of the unit is below 150° F/65° C. It will flash like this upon startup until it is hot enough. It may also flash like this if the temperature has an extreme drop, indicating the fire is at risk of going out.

Should the vent be open or closed on Pit Boss? ›

You might think that trapping the smoke in the grill is a good idea and will add smoke flavor, but instead it will cause temperature issues within the unit. The fire could even die out due to lack of air intake. Please keep these holes open and uncovered.

What is the best p setting for Pit Boss? ›

The default P-setting is P-4. On this setting, while using the SMOKE setting, the grill will feed pellets for 18 seconds and pause for 115 seconds. In most instances, you will want to keep the P-setting on the default. Raising the P-setting to P-5, P-6, or P-7 increases the pause time for the auger.

Why won't my pellet grill heat up? ›

The NUMBER ONE cause of temperature issues is poor pellet quality. If you are experiencing temperature issues, always begin your troubleshooting by removing and replacing your pellets and vacuuming out any residual sawdust from the hopper and from the auger tube.

How do you know if a vent is open? ›

Place your hand near the air vent or register while your HVAC system is running. If you feel air flowing, the damper is open.

Which is better vent open or closed? ›

Most supply vents are adjustable. You can either open or close them by adjusting them. While closing just one or two air vents shouldn't cause any ill effects, it's best to keep most of the air vents opened. Closed air vents can lead to duct leaks, uneven temperatures, increased wear and tear and lower efficiency.

What is the S setting on Pit Boss? ›

With a Pit Boss, you simply adjust your grill to the “smoke” setting, which will have you cooking at the optimal temperature for consistent smoke. To properly smoke on your pellet grill, you don't want to go beyond 250°F.

What does the P stand for on Pit Boss? ›

P is for pause. The higher the number, the longer the auger pauses. At P0 it turns on for 18 seconds and then off for 55 seconds. Every 1 higher P adds 15 seconds to the pause time so P2 is 70 seconds P3 is 85 seconds and so on.

Why is my Pit Boss getting too hot? ›

Usually this happens when the grill lid is shut too soon after startup. You should start your Pit Boss Grill on smoke with the lid open for 10 minutes, which will help burn off any additional fuel built up during the startup process.

How do I get my Pit Boss to smoke? ›

With a Pit Boss, you simply adjust your grill to the “smoke” setting, which will have you cooking at the optimal temperature for consistent smoke. To properly smoke on your pellet grill, you don't want to go beyond 250°F.

Why is my smoker not lighting? ›

Dirty grills are one of the most common causes for not lighting. You need to make sure the electrodes are clean. Check the brackets and grates of the smoker grill. Have some patience and try again if the burner does not ignite.

Why is my smoker not getting hot? ›

Check for any obstructions in the chimney, firebox, or vents and clean them. Use quality fuel to maximize heat output in your offset smoker. Check seals on offset smoker for deterioration and air leaks that disrupt airflow and heat efficiency. Replace worn-out seals to create a tight seal and retain heat.

Why wont my electric smoker turn on? ›

Electric Smoker Won't Turn On

Unplug and reconnect the thermostat by removing the cover plate located on the back of the smoker and try again. If that doesn't solve this issue the thermostat will need to be replaced. Refer to your Manual, on how to locate and replace the thermostat.

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