Bose Soundbar Activation Failed (2024)

FAQs

Bose Soundbar Activation Failed? ›

Be sure the Bose app is up-to-date.

If the Bose app is not the latest version, it might be missing features or improvements. On your device, go to the app store, search for the app and select it. If an update is available, install it.

Be sure the Bose app is up-to-date.

If the Bose app is not the latest version, it might be missing features or improvements. On your device, go to the app store, search for the app and select it. If an update is available, install it.

Unplugging the soundbar from power for 30 seconds may correct any minor issues the soundbar may be experiencing. While the soundbar is unplugged, also check the connections at the back of the soundbar to ensure the cables are fully seated.

- Update Your Office Apps: Ensure that Microsoft Word, Excel, or any other app is up-to-date. - Check Your System Date: Make sure the date on your device is correct. - Use a Genuine Copy of Windows: Confirm that you have a genuine copy of Windows installed on your computer.

On your headphones, press and hold the Power/Bluetooth® button. While continuing to hold the button, connect the USB cable to the right earcup. The Power light on your headphones will quickly blink twice. Once connected, wait two seconds and then release the Power/Bluetooth button.

1 First, make sure the HDMI cable is securely connected to the HDMI (ARC/eARC) port on the TV and the HDMI TO TV (eARC/ARC) port on the bottom of the soundbar. 2 Turn on the TV and soundbar. 3 Make sure HDMI-CEC is enabled on your TV. 4 Check if the TV's Sound Output is set to the connected soundbar.

A connection may have come loose or may be incorrect. Check the seating and location of the interconnect cables at both ends. For information system connections, see Setting up your product . If connected via HDMI, look for related audio settings in the menu of the connected device.

Enter Setup mode.

On the remote control, simultaneously press and hold the TV icon and Skip Back buttons for five seconds until he light bar on the soundbar glows amber. For next steps, refer to the Bose app or instructions that asked you to enter Setup mode.

Why is Bose not connecting? ›

The Bluetooth device might not connect to your Bose product if it is already connected to another product. Go to the Bluetooth settings on the device, disconnect any connected products, then try connecting your Bose product. Reboot the Bluetooth® device.

Check that your mobile device and Bose product are both connected to the same wireless network. On the device running the Bose app, go to the Wi-Fi settings and be sure the device is connected to the same network as your product. If the device and product are not on the same network, the app won't find your product.

Check if the Bluetooth® device is connected to another product. The Bluetooth device might not connect to your Bose product if it is already connected to another product. Go to the Bluetooth settings on the device, disconnect any connected products, then try connecting your Bose product.

Press and hold the Power switch all the way to the right (toward he Bluetooth® icon) and hold it there until the Bluetooth light is blinking blue. If you're wearing your headphones, you'll hear "Ready to connect." In the Bose app, from the "My Bose" screen, tap the + button.

If the Bose Connect app cannot find your product, try first connecting your product to the smartphone using the Bluetooth® menu in the smartphone. Once connected, try the app again. For help connecting a smartphone, see Connecting a Bluetooth® device.