Comcast Xfinity Outage in Jersey City, New Jersey (2024)

Comcast Xfinity Outage in Jersey City, New Jersey (1)

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The latest reports from users having issues in Jersey City come from postal codes 07305.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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Problems in the last 24 hours in Jersey City, New Jersey

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Jersey City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Jersey City, New Jersey (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Jersey City, New Jersey (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Jersey City, New Jersey (11)

    TV (13%)

  3. Comcast Xfinity Outage in Jersey City, New Jersey (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Jersey City, New Jersey (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Jersey City, New Jersey (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Jersey City, New Jersey (15)

    Phone (3%)

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Live Outage Map Near Jersey City, Hudson County, New Jersey

The most recent Comcast Xfinity outage reports came from the following cities:East Orange, Brooklyn, New York City, Hasbrouck Heights, North Bergen, Hoboken, Garfield, Avenel, Rahway, Caldwell, Passaic, Newark, South Orange, Clifton and East Newark.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Jersey City, New Jersey (16)East OrangeInternet
Comcast Xfinity Outage in Jersey City, New Jersey (17)BrooklynTotal Blackout
Comcast Xfinity Outage in Jersey City, New Jersey (18)BrooklynInternet
Comcast Xfinity Outage in Jersey City, New Jersey (19)New York CityWi-fi
Comcast Xfinity Outage in Jersey City, New Jersey (20)Hasbrouck HeightsInternet
Comcast Xfinity Outage in Jersey City, New Jersey (21)BrooklynInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Jersey City, New Jersey

Latest outage, problems and issue reports in Jersey City and nearby locations:

  • Comcast Xfinity Outage in Jersey City, New Jersey (22)Artem Mashkov (@Artem_Mashkov) reported fromQueens, New York

    @Leandro8209 okay but have you ever tried to cancel @comcast ?

  • Comcast Xfinity Outage in Jersey City, New Jersey (23)🥀 Jade Love 🖤 (@JadeLove21_) reported fromBrooklyn, New York

    Xfinity is some bullsh*t mad extra **** in the bill. This why people be have firesticks.

  • Comcast Xfinity Outage in Jersey City, New Jersey (24)SLaw (@slawrence72) reported fromJersey City, New Jersey

    Dear @Comcast. Thank you for being the worst. I am now a @Verizon customer. Long live #verizonfios

  • Comcast Xfinity Outage in Jersey City, New Jersey (25)MuRd3r Tankz (@murd3r_tankz) reported fromKearny, New Jersey

    @itzFerno Guessing Comcast? They never match download and upload lol

  • Comcast Xfinity Outage in Jersey City, New Jersey (26)Artem Mashkov (@Artem_Mashkov) reported fromQueens, New York

    @Leandro8209 @comcast they’re a payday loan company so I am surprised that it’s less evil than a cable provider usually the customer experience is equally sh*tty

  • Comcast Xfinity Outage in Jersey City, New Jersey (27)David Bressler 🐘 💵 (@djbressler) reported fromManhattan, New York

    @bdesarnauts I used to tweet about how Comcast terrible because they’re a monopoly, and I started getting threatening phone calls on my mobile!I stopped, but they’re still a monopoly. And, they suck.

  • Comcast Xfinity Outage in Jersey City, New Jersey (28)Artem Mashkov (@Artem_Mashkov) reported fromQueens, New York

    @axios @kennethlin lol “don’t know” is an interesting spin on “willful blindness” and “don’t care” coupled with extremely high call times and gatekeepers. Tried this with @Citi and @Intuit @comcast 10 hours worth of waiting for a “we can’t help you”

  • Comcast Xfinity Outage in Jersey City, New Jersey (29)Bob Zeglarski (@BizLawyer) reported fromMillburn, New Jersey

    @VerizonSupport Hey @comcast @comcastbusiness I spend approximately $500 a month for my residential and business service. My business is yours if you can get over here today and get my internet phones and television working. Verizon can't do it so it would be great if you could.

  • Comcast Xfinity Outage in Jersey City, New Jersey (30)Scott (@Scott_R_JC) reported fromJersey City, New Jersey

    I'm signing up for Comcast I can't believe how bad Verizon is

  • Comcast Xfinity Outage in Jersey City, New Jersey (31)Neil Schimler (@SchimlerNeil) reported fromStaten Island Junction, New Jersey

    @algattullo @comcast @Xfinity @hbomax I never thought of that.

  • Comcast Xfinity Outage in Jersey City, New Jersey (32)bryyy (@__bktr__) reported fromOrange, New Jersey

    Like Comcast why do you charge people before they start service.

  • Comcast Xfinity Outage in Jersey City, New Jersey (33)Anne Costello (@alcostello719) reported fromBrooklyn, New York

    @RealityTVBliss @QVC @comcastcares She is such and a@@hole. I wish they would cancel her from QVC. She doesn’t need to inform anyone of anything since she is not to bright to begin with.

  • Comcast Xfinity Outage in Jersey City, New Jersey (34)#NoGramOcho (@mike_ocho) reported fromBrooklyn, New York

    ****** always want u to share ya hoes but don’t wanna help u pay ya hoes bills like nah bro, I’m sending her @ name and the account # to that Comcast I be damn if We using the WiFi and IM paying we a Team Slim so contribute

  • Comcast Xfinity Outage in Jersey City, New Jersey (35)Scott (@Scott_R_JC) reported fromJersey City, New Jersey

    **** Verizon lol, an entire day w no internet because they shut it off by accident, 10+ hours on the phone w them while I COULDN'T WORK, and they offered me a ******* $20 credit lmao. Bye, im getting Xfinity in my new house. It's way cheaper + they actually answer calls.

  • Comcast Xfinity Outage in Jersey City, New Jersey (36)bryyy (@__bktr__) reported fromOrange, New Jersey

    I hate Comcast! I’m mad af we had to get this ****.

  • Comcast Xfinity Outage in Jersey City, New Jersey (37)Derick Waller (@wallerABC7) reported fromManhattan, New York

    If you’re an @Xfinity customer apparently there is no audio this morning on WABC. We are aware of the issue. Comcast customers only. Our signal works everywhere else and streaming on @ABC7NY

  • Comcast Xfinity Outage in Jersey City, New Jersey (38)Scott (@Scott_R_JC) reported fromJersey City, New Jersey

    @VerizonSupport Even if you can do that, Comcast has offered me a great deal and your customer service is unbearably non-existent so unless you want to do something major I'm switching

  • Comcast Xfinity Outage in Jersey City, New Jersey (39)co*ke Boy DELLY (@PoundSignDead) reported fromRutherford, New Jersey

    Leave it to Xfinity to have an outage in my area 🙄 I’m going to sleep. I have work tomorrow anyway

  • Comcast Xfinity Outage in Jersey City, New Jersey (40)Felicia (@FlyFelicia617) reported fromAvenel, New Jersey

    @comcastcares and now I can stream and mirror cast to my tv because there is something wrong with your streaming service

  • Comcast Xfinity Outage in Jersey City, New Jersey (41)Gugu (@JaayPaac) reported fromKearny, New Jersey

    @Xfinity is the worst

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Jersey City, New Jersey (42)🤔 (@TightOff) reported

    If this recap is actually real, then Xfinity should absolutely never come back to Portland because all of these drivers are ******* awful and cannot run road courses.

  • Comcast Xfinity Outage in Jersey City, New Jersey (43)Aaron Bearden (@aaronbearden93) reported

    Nearly three hours after falling a lap down during a disastrous first stage, AJ Allmendinger is going to victory lane.He claims the Xfinity Series race at Portland International Raceway over Myatt Snider, Austin Hill, Josh Berry and Justin Allgaier.

  • Comcast Xfinity Outage in Jersey City, New Jersey (44)Austin Konenski (@AustinKonenski) reported

    This might be unpopular, but the Final Stage for the Xfinity race at Portland was awful racing.It was an embarrassing showing of racing, but entertaining due to the chaos. Let’s try this again next year with, hopefully, dry conditions.

  • Comcast Xfinity Outage in Jersey City, New Jersey (45)Matt Horton (@MDHorton88) reported

    This has been the worst Xfinity race this year and its not even close.

  • Comcast Xfinity Outage in Jersey City, New Jersey (46)#WhiteNNerdy ツ (@TerryC_6) reported

    This is the worst race of the season for Xfinity

  • Comcast Xfinity Outage in Jersey City, New Jersey (47)Phil Jennis (@AshenOn3) reported

    @comcast I don’t know where else to write this but u guys need to do something about customer support over the phone it’s a nightmare, I call to figure out why my bill is so high, the lady tells me that w this program available I can get up to 3 lines free mobile…

  • Comcast Xfinity Outage in Jersey City, New Jersey (48)Elnyd (@ElnydC) reported

    @Xfinity you have the worst service!!

  • Comcast Xfinity Outage in Jersey City, New Jersey (49)Peter 🏳️‍🌈🔊 (@PeterYoveech) reported

    @Xfinity & @xfinitysupport when will the outage in Oakland, CA be addressed, and is there an ETA as far as when internet will be restored?

  • Comcast Xfinity Outage in Jersey City, New Jersey (50)Angelina 💫🔮 (@songdancer828) reported

    Nvm it’s Xfinity but still… damn one day I’ll see him

  • Comcast Xfinity Outage in Jersey City, New Jersey (51)Talent 360 Solutions (@Tlnt360) reported

    Had my first issue with @DIRECTV called and was talking to someone within minutes. Couldn’t fix the issue, shipped a new product out. Have had no less than 4 follow up calls from them making sure it was handled. And this is why @Xfinity was cancelled!

Comcast Xfinity Outage in Jersey City, New Jersey (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

Check for a service outage
  1. Xfinity app. You can check for outages using the Xfinity app on your mobile phone. ...
  2. Status Center. Sign in to xfinity.com. ...
  3. Xfinity Outage Map. You can also view the Xfinity Outage Map to check for outages. ...
  4. Outage text message alerts. ...
  5. Outage credits. ...
  6. Additional information.

Why does Xfinity have so many outages? ›

Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home. If the outages are related to upgrades, check your My Xfinity app for more info.

Why is my Xfinity service not working? ›

Check to see if a service outage has been reported in your area by signing into your account and checking the Status Center, or register your phone to receive text alerts and text “Out” to 266278. If you're a Comcast Business customer, go to our Service Status Center to check your service health.

How do I speak to a live person at Xfinity? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Why is my WiFi not working on Xfinity? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

Why is Xfinity showing no signal? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

How do I get my Xfinity internet to work again? ›

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can't fix online and a visit is required, you have the option to schedule a technician visit.

How do I refresh my Xfinity signal? ›

Press the A button on your remote control, or visit the Help section in Settings. (Saying “System Refresh” into your Voice Remote will take you to step three.) Highlight the System Refresh tile, and press OK.

Are Comcast and Xfinity the same? ›

Is Comcast the same as Xfinity? Yes. Comcast owns Xfinity and launched the brand back in 2010. Comcast offers internet, TV, home security and phone services under the Xfinity brand.

Does Xfinity have a 55+ plan for seniors? ›

Does Xfinity offer senior or military discounts? Xfinity does not currently offer any senior-specific discounts. But it does provide general assistance discounts that many older adults may be eligible for, such as Internet Essentials if you are on Medicaid, a VA pension, or have other qualifying circ*mstances.

How do you get straight to a person on the phone? ›

Say "I would like to speak to a person".

Or, repeat the words "operator," "agent," and “representative.” You can also try, "I would like to speak with a human being." Since these systems often miss the first 1/4 second of your statement, full sentences allow for a clearer understanding.

What phone number is 800-934-6489 Comcast? ›

If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).

How do I check my Internet connection on Xfinity? ›

To use the Xfinity Speed Test, go to speedtest.xfinity.com using your desktop or handheld device's browser and select Start Test. The Xfinity Speed Test is also available in the Xfinity app (Apple App Store or Google Play) for some Xfinity Internet customers. Who can use the Xfinity Speed Test?

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

How do I check my Xfinity network settings? ›

To manage it in the Xfinity app:
  1. Log in to the Xfinity app (download on the App Store or Google Play). ...
  2. Select the WiFi tab.
  3. Select WiFi details.
  4. On the pop-up, select Edit WiFi settings at the bottom.
  5. On this screen, you can view or change your WiFi name or WiFi password.
  6. Click Save after making any changes.

How do I get my Xfinity service back on? ›

If you're experiencing a service interruption due to missed payments, you can now make a one-time payment online to automatically restore your services, even though your Xfinity Internet service is otherwise unavailable.

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