FAQs
First report your card lost/stolen
How do I report my lost OV chip card? ›
Have a lost or stolen personal OV-chipkaart blocked as soon as possible. Call Customer Service OV-chipkaart on 0900 - 0980 (€ 0,50 per call). Customer Service OV-chipkaart is available on weekdays from 7.00 to 21.30 and on weekends from 10.00 to 16.00.
How do you stop your student travel product? ›
How do I cancel my student travel product?
- Go to a pick-up device. They are situated at train stations, supermarkets and convenience stores.
- Cancel the student travel product. ...
- The day after cancelling your travel product, the confirmation will be visible in Mijn DUO.
- You don't need to hand in your travel card.
An OV-chipkaart is valid for a period of 5 years. You can find the expiration date for your OV-chipkaart on the card itself. If your card is expired, you will not be able to use it for travel.
What is a student travel product? ›
A Student Travel Product lets you travel by public transport for free or with a discount in the Netherlands. If you're living with your parents, you might enjoy having a weekday season ticket to travel to uni or school.
What happens if I report my card lost? ›
Your lost card will be canceled, and it may take up to seven days to receive a new one. If there's a fee for expedited delivery, you can ask to have it waived as a courtesy. Monitor your account online at least once a day. If you find any fraudulent transactions, notify your bank as soon as possible.
Do kids need an OV-chip card? ›
Each child must use their own personal OV-chipkaart. Children must travel under the supervision of an accompanying person aged 12 or older. With Kids Vrij, children aged 4 to 11 can also travel for free in trains operated by other rail carriers.
How to change student travel product? ›
Even if you have lost your personal ov-chipkaart, you can switch subscriptions. First you need to block your old card and apply for a replacement card. Go to ov-chipkaart.nl Link opent externe pagina to arrange this. After this, you can change your subscription in Mijn DUO.
Do students get travel discounts? ›
Whether it's an international destination or somewhere just a bit nearer to home, UNiDAYS brings you student discount on trains, coaches, rail tickets, and other travel and transport essentials. Limited time only!
Do college students get travel discounts? ›
StudentUniverse is an online, one-stop travel agency that offers exclusive discounts on flights, hotels and other travel essentials to students and young adults.
You can request a refund of the balance on your OV-chipkaart. You can do this via ov-chipkaart.nl.
How much does an OV-chipkaart cost? ›
A personal OV-chipkaart costs € 7,50 and is valid for five years. You will receive your new card within six working days. Please note: there is no mail delivery on Mondays. Is your card expired, lost or broken?
Can I buy an OV-chipkaart online? ›
You can purchase an anonymous OV-chipkaart at a nearby sales point. Or online at OVshop.
How can I get a student card? ›
Getting an ISIC card is just as easy as getting any student ID card from the university. You can get your card through their online system or through their local card issuers. Just apply with your documents, pay for the card through PayPal or your credit card, and you'll get your card within a week or two.
What is the value of student travel? ›
They learn to empathize with perspectives different from their own, fostering a sense of compassion and interconnectedness. Travel also encourages self-reflection and introspection. Removed from familiar routines and environments, students have the opportunity to reflect on their own values, beliefs, and identities.
How do you become a travel student? ›
Study Abroad or Participate in Field Courses
Participating in a study abroad is one of the most cost-efficient ways to travel for an extended period of time without interrupting your studies. Many schools offer exchange programs in which you pay your home school tuition to study at a school overseas.
How to block a lost NS card? ›
The quickest way to block (and replace) your lost card is via your My OV-chip account. For this, your card must be linked to your account.
How do I contact OV-chip card customer service? ›
Or contact us by telephone on 0900-0980 (usual phone costs). Available on working days from 07:00 to 21:30 and on Saturdays, Sundays and public holidays from 10:00 to 16:00.
How do I replace my lost optimum card? ›
If you have misplaced your PC Optimum™ card, please contact PC Optimum™ Member Support for assistance in deactivating the card or call 1-866-727-6468 for help. As of March 17, 2024, new physical PC Optimum™ cards will no longer be available in some of our stores.
Can I report a lost debit card? ›
Whether you are at home or abroad, if you believe that your card has been lost, you should contact your bank immediately to report it.
