Oncor Outage in Kaufman, Texas: Current Problems and Outages (2024)

FAQs

How do I check if there's a power outage in my area? ›

Please call us at 1-800-611-1911 so we can assist you. If you received a notification from us about an outage in your area, enter your Outage Number above. You can find it on your notification. With a bit more information, we can help you retrieve more accurate outage data for your location.

You can report a power outage or check the status of a previously reported power outage via our online reporting tool. You can also call us at 888.313.4747. If you have signed up for My Oncor Alerts, text OUT to 66267 (ONCOR). To register for My Oncor Alerts, text REG to 66267.

You can also call us at 888.313. 4747 or send an email to contactcenter@oncor.com. If you are emailing us, please provide basic contact information in case we need additional information or clarification so that we can locate and repair the light quickly.

A downed power line can take as little as 2-3 hours for a crew to get out and fix them, but when the storm is bigger, you can expect the power to stay out for days, or sometimes even weeks. The extent of the damage and the efficiency of your local area's electric crew will make a big difference.

As the USDA notes in Keeping Food Safe During an Emergency, your refrigerator will keep food safe for up to 4 hours during a power outage. Keep the door closed as much as possible. Discard refrigerated perishable food such as meat, poultry, fish, eggs, and leftovers after 4 hours without power.

Outages typically last 1-2 hours.

First, check all of the outlets in the affected area to see if any have loose or damaged wires. If so, these need to be repaired or replaced as soon as possible. Another possibility is that a circuit breaker may be loose or damaged. In this case, you will need to replace the breaker or put it back in place.

Planned power cuts and how they work

Each planned power outage is likely to last around three hours, and in emergency cases, this could be longer. You'll be contacted before it's planned, with the details of the time when the power will be cut.

Electricity Outages & Emergencies

If you have no power, you can check for updates on faults, their restoration times or report a new fault at esbpowercheck.ie. For any electrical interruptions or emergencies please contact ESB Networks immediately at 1800 372 999 (24 hours).

Are Oncor and txu the same? ›

TXU Energy is the Retail Electric Provider (REP), Oncor is the Transmission and Distribution Utility (TDU), and Luminant is the wholesale electricity generation.

METER ACCURACY

Oncor also tests a number of meters prior to installation. Oncor also implements an in-service testing program to ensure that once meters are installed they remain accurate. Additionally, Oncor's Advanced Metering System continually monitors meters 24/7.

Be wary when a stranger comes to your home: Oncor representatives do not need to enter your home for any reason, especially to perform work. If someone claims to work for Oncor and tries to enter your home, do not let them in. Call 911 if you fear for your safety.

Treadway says to wait for 30 minutes after you hear the last rumble. At that point, it's OK to resume your normal outdoor and indoor activities, including showering. “Waiting that half hour after you hear the thunder will give you a buffer from these bolts out of the blue,” Treadway says.

Unplug appliances. Avoid using the telephone or any electrical appliances. If lightning strikes, telephone lines and metal pipes can conduct electricity. Leaving electric lights on, however, does not increase the chances of your home being struck by lightning.

Power flickers … momentary outages … brief service interruptions – these are some of the terms used to describe brief power outages lasting less than 60 seconds. Regardless of what you call them, they're annoying because they can briefly shut down the electronic devices and appliances in your home or business.

Use a receptacle voltage tester by plugging the device into the outlet. The lights on the device will come on to indicate the presence of a live electrical current. Test an electrical outlet with a non-contact voltage tester by holding the tester about an inch away from the short slot on the outlet.

Voltage Testing

Another tool that you can find at the local hardware or home improvement store is a voltage tester. The device fits into the outlet plugs and tells you if the voltage is within a normal range. For U.S. households with 120-volt outlets, the voltage meter should read between 100 and 130 volts.

We'll attempt to let you know when your power is out through a call or text. You can reply to outage text messages we send to you with "Status" to get the latest outage information for your address. (Available only in English.) You can text "Status" to 95243 at any time to get the outage status for your address.